Refund and cancellation policy
QRJiffy Pro is one payment of $30 for 12 months, with no automatic renewal, and you can get a full refund within 7 days of paying.
Is there anything to cancel on the Free plan?
No, the Free plan costs nothing and has nothing to cancel. Free includes 200 scans a month across all your codes. You can delete codes or your whole account at any time.
Can you get a refund on Pro?
Yes, we refund Pro in full if you ask within 7 days of the payment date, for any reason. After 7 days, payments are not refundable, except where the law requires a refund or we cannot provide the service you paid for. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.
How do you cancel Pro?
There is nothing to cancel: Pro does not renew automatically, so no further payment is ever taken without your action. To end Pro early with a refund inside the 7-day window, email us.
What happens when Pro ends or is refunded?
Your codes, files and scan history stay in your account, and your account returns to the Free allowance of 200 scans a month. Once a month’s 200 scans are used, codes show a notice to scanners until you buy Pro again.
How do you ask for a refund?
Email hello@qrjiffy.com from your account email with the word “Refund” in the subject; we reply within 2 business days. These terms sit alongside our terms of service.